Shipping policy

Shipping Policy

À la Vi Boutique

Effective Date: April 15, 2026

Thank you for shopping with À la Vi Boutique. Please review our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

During high-volume periods, promotions, or product launches, processing times may be extended.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days

Please note that delivery times are estimates and not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Information

It is the customer’s responsibility to ensure that the shipping address is correct at checkout.

À la Vi Boutique is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Delayed Packages

À la Vi Boutique is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.

If your package is marked as delivered but not received, please contact the carrier directly to file a claim.

Damaged Packages

If your order arrives damaged, you must contact us within 48 hours of delivery at support@alaviboutique.com:

Your order number

Clear photos of the damaged item(s) and packaging

We will review your request and, if approved, provide a replacement or store credit. 

Order Delays

Unexpected delays may occur due to weather, carrier issues, or high demand. We appreciate your patience and understanding.

Contact Us

For any shipping-related questions, please contact us at:

📧 support@alaviboutique.com 

🌐 www.alaviboutique.com⁠