Refund policy

No Return & Final Sale Policy

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Due to the nature of our products and for hygiene, safety, and quality assurance reasons, we are unable to restock or resell items once they have left our facility.

Please review your order carefully before completing your purchase, including product details, sizing, and shipping information.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery at support@alaviboutique.com with:

Your order number

Clear photos of the item and packaging

We will review your request and, if approved, provide a replacement or store credit at our discretion.

Shipping Issues

We are not responsible for lost, stolen, or delayed packages once they have been shipped. Please ensure your shipping address is correct at checkout.

By placing an order with us, you agree to this policy.